Brad King

Led complex product and systems work for Voxie Tactics, a live-service tactical RPG with 250K+ unique players and 3M+ matches before operations concluded.

• Owned interconnected systems across progression, matchmaking, economy, rewards, itemization, crafting, PvP, and live operations while coordinating engineering, production, art, marketing, community, and executive leadership.
• Used production data and system behavior to guide balance, content cadence, economy health, retention signals, and long-term product decisions.
• Designed AI-driven gameplay, dynamic threat and scaling systems, anti-exploit mechanics, and implementation-ready architecture; translated product objectives into technical requirements and documentation.

Directed technology modernization and remote-work operations for a Houston nonprofit serving early-childhood education providers.

• Led a three-person technology team spanning IT operations, help desk, and organizational data systems.
• Standardized the distributed workforce on organization-managed laptops using Azure AD, Microsoft 365, managed device policies, and an organization-wide MFA rollout; strengthened endpoint, email, phishing, and identity-lifecycle controls.
• Led backup, recovery, and business-continuity planning while legacy on-premises systems were deprecated, maintaining local and cloud backup capability during the transition to primarily remote operations.
• Helped negotiate, before signing, and then provided technical oversight for a multi-million-dollar digital transformation contract, reviewing scope of work, cloud and security requirements, deliverables, deadlines, change requests, and vendor execution.

Managed enterprise IT for approximately 300 users across six warehouse and office locations with business-critical systems and high-value inventory.

• Led a five-person IT team across help desk, networking, cabling, and general IT operations, reporting to the Vice President of Technology.
• Administered Dell blade servers, Windows Active Directory, Cisco switching and Meraki wireless, SonicWall firewalls and VPN, MPLS connectivity, VoIP, Barracuda-backed backups, RDP, and remote support.
• Helped migrate approximately 300 users from on-premises Exchange to Exchange Online / Office 365, including mailbox migration, licensing, DNS and MX changes, workstation deployment, and end-user training.
• Managed IT budgets, software and licensing, training, vendors, facility openings and closures, and technology deployments.
• Led emergency remote-work deployment for roughly 200 employees during COVID on extremely short notice while maintaining service through major organizational downsizing and a period as the remaining internal IT resource.

Served as the sole internal IT leader for a distributed wholesale business during a corporate-headquarters closure and technology transition.

• Moved technology operations from the closing Denver headquarters to Houston and consolidated an oversized legacy server environment into a streamlined platform preserving the core inventory and customer-service system.
• Supported branches across multiple states and deployed the complete technology environment for a new San Antonio branch, including connectivity, computers, networking, remote support, and identity integration.

Led day-to-day IT operations and technology support before leaving to take the IT Director opportunity at Greenleaf.

Provided client support for 90+ companies with several thousand assets worldwide and coordinated technology utilization and infrastructure across U.S. and Australian operations.

• Coordinated ongoing SCADA integration for new and existing natural-gas compression assets and supported technology issues across deployed customer environments.
• Built and maintained CSV-to-XML workflows that transformed customer SCADA exports into feeds consumed by Detechtion's optimization platform.
• Worked with SCADA managers, field operators, and customer technical teams to troubleshoot data-flow issues; completed hands-on DHS industrial control systems cybersecurity training in Idaho.

Maintained end-user PCs and workstations, resolved escalated hardware and software issues, supported network deployment of operating systems, applications, and printers, and provided second-line Help Desk support.

Provided desktop support and technology training for end users.